Shining light NMMC’s Volunteer of the Year helps visitors at info desk

By Courtesy of North Mississippi Medical Center

Mary Moses, who has accumulated more than 2,000 service hours as a North Mississippi Medical Center volunteer since 2007, has been honored as NMMC’s Volunteer of the Year for 2010-11.
Moses, a Tupelo resident, was recognized Oct. 15 during NMMC’s Volunteer Awards Luncheon. She was also honored Nov. 4 along with other volunteers of the year from across the state at the Mississippi Hospital Association Society for Hospital Auxiliaries and Volunteer Services meeting in Jackson.
Moses is unique as a volunteer in that she still works fulltime as senior photometric lab technician at Philips Day-Brite, where she has been employed almost 22 years.
After Jerry, her husband of almost 32 years, passed away in 2006, Moses was looking for something to do because she said, “it was just too rough to stay at home alone.
“I was slowly going crazy unless I could find something to help people and help myself,” she added.
Moses heard about NMMC’s volunteer services while attending a Spirit of Women event in January 2007 and decided to sign up. Two months later, she was assigned to the information desk in the hospital’s front lobby. There she looks up patient room numbers for visitors, forwards phone calls, gives directions and answer questions about local hotels, restaurants and more.
“Sometimes people just want someone to talk to,” she said, “and we listen to them.”
Three days a week after work at Philips Day-Brite, she heads to NMMC and puts in another four hours. Her volunteer job allows for lots of human interaction, something she doesn’t get much of in her dark room testing light fixtures at work.
Moses volunteers on Mondays, Wednesdays and Thursdays. “Mondays and Thursdays are really busy,” she said. “We do get a lot of phone calls and give visitors a lot of directions to get them where they want to go.
“I like getting to know people’s stories,” Moses added. “I like being able to help. That’s the biggest thing I get out of it.”
“Mary is dedicated, selfless and compassionate,” said Carla Enis, director of NMMC’s Volunteer Services Department. “In addition to coming here to volunteer after putting in a full day’s work, it is not unusual for Mary to take a vacation day to help with our special events. She is a tremendous asset to our department, our visitors and our hospital.”
Her two children – Jennifer Mercer, 34, and Christopher Moses, 30 – both live in Tupelo, along with her 5-year-old grandson, Jacob Mercer, who she describes as the light of her life. Moses also enjoys her bowling league and volunteering with Camp Bluebird, a camp for adult cancer survivors, twice a year.
For more information about volunteer opportunities at NMMC, call the Volunteer Services Department at 377-3131.

Click video to hear audio