By Sarah Robinson/NEMS Daily Journal
Carla Bonner at Triangle Appliance does more than just sell appliances. She helps homeowners, particularly women, be more self-reliant.
She and her husband, Vic, run the appliance store and service center her parents opened in Pontotoc in 1978. They relocated to Crosstown in Tupelo in 1984, where they have operated since.
Like many family-owned businesses, Bonner said her mom, though retired, still is involved and comes in often to help manage finances and do tax work.
Her husband is in charge of appliance sales, while Carla handles most of the parts. Bonner said that though she is not a service technician, she grew up in the industry and helps when ever she can. She is available, often over the phone, to help walk her customers through small repairs and parts replacement.
“If I could, I would be a service tech,” she said, “I love working on stuff.”
Though national chains have the reputation of being more affordable, Bonner said the business joined a buying group years ago to keep prices competitive with big name retailers. In fact, she said, many of her customers now are children and grandchildren of the people her family has served for years.
The store specializes in Whirlpool and KitchenAid appliances. It also does not charge to hook up appliances bought at the store.
ESTABLISHED : 1978
OWNERS: Vic and Carla Bonner
LOCATION: 121 S. Gloster St., Tupelo (near Crosstown)
HOURS: Monday – Friday, 9 a.m. to 5 p.m. Saturday, 9 a.m. to noon
CONTACT: (662) 842-6894 or email email@example.com
The Sunday Journal spotlights a locally owned business. To nominate a business, contact Dennis Seid at (662) 678-1578 or firstname.lastname@example.org.