North Mississippi Health Services awarded Baldrige

By Michaela Gibson Morris/NEMS Daily Journal

BALTIMORE – No one doubted North Mississippi Health Services was in the Baldrige house today.
With a delegation of 60 members of the NMHS family cheering and clapping for the 6,000 back home, chief executive John Heer and past board president Bobby Martin formally claimed the Malcolm Baldrige National Quality Award at the Quest for Quality annual conference in Baltimore.
“I’m honored and humbled to stand before you to accept award on behalf of 6,200 employees, 500 physicians, more than 200 volunteers and boards of directors,” Heer said.
U.S. Commerce Deputy Secretary Rebecca Blank handed out only two of the prestigious awards today. Only 93 have been awarded since Congress created the program in 1988.
President Barak Obama saluted the recipients via video.
“North Mississippi Health Services is making strides to get rural citizens the health care they need,” he said of the system.
The performance excellence award, sometimes called the Nobel Prize for American business, represents an intense commitment to quality improvement sustained throughout the system’s six hospitals, 31 clinics and two nursing homes and verified by national examiners.
At a Sunday night gala, former President Bill Clinton saluted the four winning organizations and the 25th anniversary of the Baldrige National Quality Award.
“You represent the best,” Clinton said via video. “Congratulations, thank you and keep up the good work.”
North Mississippi Medical Center-Tupelo, the system’s flagship hospital, won the prestigious award in 2006.

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