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Comcast kicks off transition to digital today
by Carlie Kollath/NEMS Daily Journal
Feb 08, 2011 | 2776 views | 12 12 comments | 10 10 recommendations | email to a friend | print
TUPELO - Comcast today begins switching its Northeast Mississippi cable customers to digital service.

The switch will add more high-definition channels, standard-definition channels, On-Demand movie titles and HD On-Demand movie titles.

However, customers will need a digital converter box in order to get reception after the switch. If they don't, they won't be able to get channels after April 26.

Comcast originally planned to make the switch in August 2010, but officials said the date was pushed back twice to allow for more testing of the service.

Today, Comcast will start switching over all of Okolona, Plantersville, Verona and West Point. The portion of Tupelo south of Eason Boulevard also will be included, according to Patricia Collins, senior director of government affairs for Comcast's Delta area.

The transition will take about two weeks, depending on the weather, she said. It will happen neighborhood by neighborhood.

On Feb. 22, downtown Tupelo will be switched over to digital service.

Customers in Fulton and north Tupelo will be switched over March 22.

The final switch will happen April 26, transitioning all customers to digital service. Subscribers to the limited basic package will lose all channels in this phase if they don't have a converter.

Customers in need of a converter box can call Comcast at (877) 634-4434 or go to the company's offices in Tupelo or West Point.

The Tupelo office is at 353 N. Gloster St. and is open Monday through Friday from 8 a.m. to 5 p.m.

The West Point office is at 301 Highway 45 North, Suite 2, and is open Monday through Friday from 8:30 a.m. to 5 p.m.

Contact Carlie Kollath at (662) 678-1598 or carlie.kollath@journalinc.com.
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