Since October, when Silver Airways took over commercial air service in Tupelo from Delta, passengers have had to go through Silver, the Tupelo Regional Airport’s website or a handful of online travel sites.
Silver took over air service from Delta, and is being paid a subsidy to provide 18 round-trip flights a week to Atlanta. Delta had flown a Tupelo to Memphis route.
Silver also provides service to Atlanta from Greenville, Hattiesburg and Meridian .
Airline officials had hoped for a seamless transition when Silver took over, with passengers able to go to Delta’s or Silver’s websites to book flights. But compatibility issues have thrown a wrench into the plan, and up until Thursday, were unable to find flights on Delta’s website.
Passengers can now book a flight from Tupelo to any city outside of Atlanta.
However, if they try to book a flight from Tupelo to Atlanta only, they’ll get a message that says “no eligible flights available.”
Silver spokesman Steve Bennett told the Associated Press that travelers still have to use Silver’s website, travel agencies or travel websites to book flights between Mississippi and Atlanta. Delta’s reservation system will only show connections when travelers begin or end their journey with a Delta flight between Atlanta and another destination.
Tupelo Regional Airport Executive Director Josh Abramson said Tupelo travelers also can visit the airport’s website at www.flytupelo to book flights.
U.S. Sen. Roger Wicker, R-Miss, who last month asked the airlines to speed up their integration, said in a statement that he was pleased the companies worked “to ensure that Mississippi travelers have an efficient, convenient and seamless booking experience this holiday season.”